Privacy Policy

Introduction and Acceptance of Terms 

Welcome to the OOMI platform (the "Platform"), which is owned and operated by OOMI ("Company," "we," "us," or "our"). These Terms of Use, together with any documents they expressly incorporate by reference (collectively, these "Terms"), govern your access to and use of the Platform, including any content, functionality, and services offered on or through the Platform. 

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms in their entirety, you must not access or use the Platform. 

Online Learning Platform  

Content: Educational materials, including courses, modules, videos, quizzes, and downloadable resources, made available to the User on the Platform. 

User: Any person who has registered, and paid, for an account on the Platform to access the Content. 

Training: The structured learning programs or courses purchased or accessed by a User through the Platform. 

Book of Knowledge: The cumulative collection of educational materials and data maintained within the Platform's database, encompassing all available courses and related information. 

Content Ownership and Limited License 

The materials and content available on OOMI (e.g., course videos, documents, exercises) are the exclusive property of OOMI or its licensors. These materials are protected by intellectual property laws. 

When you enroll in a course, you are granted a limited, non-transferable, non-sublicensable license to access and use the relevant content for your personal education only. This license does not grant you ownership of the content. Any unauthorized use, reproduction, or distribution of these materials is strictly prohibited and may result in legal action. 

User Accounts & Access 

1. Login & Account Uniqueness 

• Individual Accounts: Each user must have their own unique account; shared or generic accounts are prohibited.  
• No Sharing: Never share login credentials, even with colleagues, IT support, or family. 
• Unique Passwords: Use a different, strong password for every account. 
• MFA Required: Multi-Factor Authentication (MFA) must be enabled for all accounts where available.  

2. Password Security 

• Length & Complexity: Passwords must be long and complex, combining uppercase, lowercase, numbers, and symbols, or use long, random passphrases. 
• Avoid Personal Info: Do not use personal details (names, birthdays, pets) or dictionary words. 
• No Reuse: Do not reuse passwords from other sites or services. 
• Password Manager: Use a reputable password manager to generate and store complex passwords. 
• Never Unencrypted: Do not send passwords via unencrypted email or store them in plain text.  

3. Preventing Sharing & Unauthorized Access 

• Refer Requests: If asked for your password, refuse and direct the requestor to the IT or Security department. 
• No "Remember Password": Avoid using browser or application "remember password" features. 
• Report Compromise: Immediately report any suspected compromise or suspicious login activity. 
• Access Delegation: Use delegated access (e.g., calendar delegation) instead of sharing login details.  

4. Account Management 

• Regular Review: Accounts may be reviewed periodically for appropriate access levels. 
• Prompt Offboarding: Access will be revoked immediately if User has breached Terms & Conditions. 

Refund Policy 

Conditional 30-Day Refund Policy: A full refund to original payment method is available for Users who have requested a refund of purchased services within 30 days of original purchase date and User must have not used (viewed or downloaded) any content or material offered in the service. Users must email customersupport@HelloOOMI.com within 30 days of original purchase of the Platform to request a refund, and not used any content on Platform, to receive a refund of original payment amount and method. 

Prohibited Activities  

Illegal Activities: Using the service for any unlawful purpose or in furtherance of illegal activities, such as selling illegal goods or services. 

Harmful Behavior/Harassment: Engaging in activity that is harmful to you, the service,  the Platform, the Company, or others. This includes posting hate speech, bullying, stalking, or advocating violence. 

Intellectual Property Infringement: Copying, reselling, or otherwise using the service's [Platform, Company] content, data, or software without permission. This can include: 

• Downloading or distributing copyrighted material without authorization. 
• Reverse engineering the platform or its security measures. 
• Removing or altering any copyright, trademark, or other proprietary rights notices. 

Platform Disruption/Harmful Code: Engaging in actions that interfere with, disrupt, or create an undue burden on the service or its systems. Examples include: 

• Transmitting viruses, worms, Trojan horses, or other malicious code. 
• Using automated systems like "robots" or "spiders" for data mining or sending unsolicited messages (spam). 
• Interfering with other users' access to the service. 

Account Misuse/Misrepresentation: 

• Sharing accounts or credentials with unauthorized individuals (if prohibited). 
• Attempting to impersonate another user or person. 
• Providing false information during account registration. 

Content Restrictions: If users can post content, general restrictions may include a ban on: 

• Sexually explicit or obscene materials. 
• Defamatory, false, or inaccurate information. 
• Spamming or posting irrelevant, duplicative content. 

Warranty Disclaimer ("As Is") 

Your use of the service is at your own risk. The Platform and its services are provided on an 'AS IS' and 'AS AVAILABLE' basis, without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy. 

We do not warrant that the service will be uninterrupted, error-free, or free of viruses or other harmful components.  

Limitation of Liability  

In no event shall OOMI, its affiliates, managers, directors, or employees be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your use of the service. 

The maximum aggregate liability of OOMI for all claims arising from the service shall not exceed the amount you paid (if any) to OOMI for the service in the six months prior to the claim. 

Governing Law & Dispute Resolution 

This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. Any dispute, claim, or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration in Sacramento County, California, before a single arbitrator. The arbitration shall be administered by JAMS (or American Arbitration Association) pursuant to its Comprehensive Arbitration Rules and Procedures, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The prevailing party shall be entitled to recover its reasonable attorneys' fees and costs. California law shall govern. 

Link to California Privacy Policy 

Changes to Terms 

We reserve the right to update these Terms at any time. Any material changes will be notified to you via email or a notice on our website. Your continued use of the service after such notification signifies your acceptance of the updated terms. 

Termination 

Either Party may terminate this Agreement for any reason or no reason at all by providing the other Party with written notice.